I absolutely detest those automated customer service phone systems that ask you to speak your responses and then don’t understand you. This is even more ridiculous than the automated systems where you have to keep on pushing buttons. At least those systems make no pretense of being “human.” And it gets even worse when speak the option to speak to a human but get transferred to another computer voice. AAARRRGGGHHHHHHHHH!!!!!!!!!
I think the first thing President Obama should do to stimulate the economy is to make these things illegal and hire real (American) humans to work customer service. (None of this outsourcing to India s**t.)
Filed under: Uncategorized | Tagged: automated phone system, customer service, pet peeve
Agreed. There is nothing more frustrating then getting nowhere with these automated programs they’ve got set up. They are a real customer dis-service.